Utility Hotel Custodial

MAIN RESPONSIBILITIES

• Clean all public Guest areas, back of house (BOH) and crew areas. Regular cleaning of officer and crew cabins.

• Clean assigned Guest & crew corridors, trolleys, lockers, and pantries.

• Work with and use various chemical cleaning products and floorcare equipment.

• Remove dirty dishes and/or glassware from public areas.

• Ensure that cleaning equipment is kept in good working order, reporting any maintenance and/or repair needs to the Assistant Chief Housekeeper.

• Assist Guests with directions and general information in Guest areas, according to Viking’s STAR Service Standard.

• Correctly handle cleaning products, materials and housekeeping equipment, segregating garbage, and making sure that all Public Health Standards are maintained.

• Participate in luggage duty on embarkation & disembarkation day.

• Set & clear pool deck chairs and sunbeds, ensuring that the pool area is show ready at all times.

• Ensure that the towel station is stocked with clean towels; distribute cold and/or hot face towels to Guests.

• Assist the Stateroom Host/ess with managing the stateroom minibars during each cruise, as required by the Executive Housekeeper.

BACKGROUND

• A required 1 year’s experience as a Utility/Hotel Custodial or similar position in a premium brand hospitality
environment, or a formal hospitality training and a minimum of 6 months experience, is required; previous hotel and shipboard experience is preferred.

• Must have good English communication skills, including an ability to fluently interact with native English speaking guests.

• Must be able to work with various chemicals, hazardous materials, and cleaning tools.

• Knowledge in floor care and experience in operating floor cleaning equipment is preferred.

• Ability to confirm for clean background/ reference check completed upon proposal.

BENEFITS

• Monthly salary is paid via on-board Visa card, no tax deduction.

• Five (5) paid vacation days for each month worked is included in the salary; this is accumulated and only paid at the end of the contract.

• Health insurance is provided during the contract period (not applicable to vacation).

• All crew have life insurance at $100,000 death in service benefit.

• No charge for crew laundry facilities, including detergent dispensers.

• Free Wi-fi on-board.

• Medical and visa expenses will be reimbursed on the first payroll against original receipts.

• The company covers flights and transfer to the vessel from and to your nearest international airport of your country of residence; hotel overnight is optional for long-distance travels.

• Uniform is provided; including shoes and safety equipment, and maintained by our main laundry.

• Two-crew only recreational areas (indoor and outdoor).

• Access to the guest gym after 10 PM.

APPLICATION

• Updated C.V. without employment gaps is needed; to note any unemployment.

• References and appraisals for at least 2x last contract.

• Work employment certificate for last 2 years.

• Company references.

• All documents should be sent via email. We will contact you for further requirements of other documents needed after we receive these documents.

• Incomplete application will not be considered.

GCS Vietnam will process your documents to match the position you are applying for before submitting your application to VIKING.