Hotel/ Utility Custodial (Vietnamese Citizens)

MAIN RESPONSIBILITIES

• Clean all public Guest areas, back of house (BOH) and crew areas. Regular cleaning of officer and crew cabins. 
• Clean assigned Guest & crew corridors, trolleys, lockers, and pantries. 
• Work with and use various chemical cleaning products and floorcare equipment. 
• Remove dirty dishes and/or glassware from public areas. 
• Ensure that cleaning equipment is kept in good working order, reporting any maintenance and/or repair needs to the Assistant Chief Housekeeper. 
• Assist Guests with directions and general information in Guest areas, according to Viking’s STAR Service Standard. 
• Correctly handle cleaning products, materials and housekeeping equipment, segregating garbage, and making sure that all Public Health Standards are maintained. 
• Participate in luggage duty on embarkation & disembarkation day. 
• Assist in other departments and/or perform additional duties, upon instruction from supervisors. 
• Set & clear pool deck chairs and sunbeds, ensuring that the pool area is show ready at all times. 
• Ensure that the towel station is stocked with clean towels; distribute cold and/or hot face towels to Guests. 
• Assist the Stateroom Host/ess with managing the stateroom minibars during each cruise, as required by the Executive Housekeeper. 

BACKGROUND

• Must be Vietnamese citizens.
• One year’s experience as a Utility/Hotel Custodial or similar position in a premium brand hospitality environment, or a formal hospitality training and a minimum of 6 months experience, is required; previous hotel and shipboard experience is preferred. 
• Must have good English communication skills, including an ability to fluently interact with native English speaking guests. 
• Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required; must be flexible and stress resistant, team player, shows commitment. 
• Must be able to work with various chemicals, hazardous materials, and cleaning tools. 
• Knowledge in floor care and experience in operating floor cleaning equipment is preferred. 
• Must be physically fit and able to handle 50+ lbs., must be able to do extensive walking and have the ability to stand on your feet for a long time. 
• Must have a comprehensive understanding of basic Public Health and Sanitary Policies compliance. 
• Able to confirm for clean background/ reference check completed upon proposal.

BENEFITS

• Monthly salary is paid via on-board Visa card, no tax deduction.
• Five (5) paid vacation days for each month worked is included in the salary; this is accumulated and only paid at the end of the contract.
• Health insurance is provided during the contract period (not applicable to vacation).
• All crew have life insurance at $100,000 death in service benefit.
• No charge for crew laundry facilities, including detergent dispensers.
• Free Wi-fi on-board.
• Medical and visa expenses will be reimbursed on the first payroll against original receipts.
• The company covers flights and transfer to the vessel from and to your nearest international airport of your country of residence; hotel overnight is optional for long-distance travels.
• Uniform is provided; including shoes and safety equipment, and maintained by our main laundry.
• Two-crew only recreational areas (indoor and outdoor).
• Access to the guest gym after 10 PM.

APPLICATION

• Updated C.V. without employment gaps is needed; to note any unemployment.
• References and appraisals for at least 2x last contract.
• Work employment certificate for last 2 years.
• Company references.
• All documents should be sent via email. We will contact you for further requirements of other documents needed after we receive these documents.
• Incomplete application will not be considered.

GCS Vietnam will process your documents to match the position you are applying for before submitting your application to VIKING.