Café Attendant (Vietnamese Citizens)

MAIN RESPONSIBILITIES

• Provide support to the assigned stations in different outlets, collect and deliver food and beverages, monitor buffet services, prepare & maintain or replenish condiments, as directed. 
• Set up and maintain all self-service buffet areas, ensuring that each item is labeled correctly; assist with food service behind the line, if/when instructed. 
• Provide the Waiter and Assistant Waiter with support. 
• Serve beverages during meal periods, as instructed by Supervisors, following safe Company Alcohol Serving Policies. 
• Ensure that all service quality standards, in the assigned area, are in line with Viking’s STAR Service Standards; clean work areas and operating equipment in accordance with company rules and standards. 
• Prepare and perform F&B activities (i.e. cocktail parties and Tea Time) and special events, as assigned. 
• Ensure assigned areas are set up in accordance with the direction from the relevant Supervisors and Viking’s Operations Manuals and Standard Operating Procedures (SOPs). 
• Ensure mise-en-place for all areas of responsibility are prepared 15 minutes prior to service. 
• Partake in embarkation duty, as directed, including but not limited to luggage assistance, escorting Guests and any other related duties; participate in storing, as assigned or directed.
• Take ownership of the assigned areas of responsibilities in any F&B outlet, according to direction from the relevant Supervisors. 
• Assist in other departments and/or perform additional duties, upon instruction from supervisors. 

BACKGROUND

• Must be Vietnamese citizens.
• A required minimum of six months’ experience as a Buffet Steward or similar position; or a hospitality degree with at least four months of on-the-job training, within a premium brand hospitality environment.
• Must demonstrate the ability to work independently; shipboard experience is an advantage.
• Must be a minimum age of twenty-one (21) years old; physically fit and in good health; must be able tocarry heavy items and stand, kneel, and bend for prolonged periods of time. 
• Fluent in English - must have excellent English communication skills to clearly communicate to the Restaurant Team and Guests. 
• Must be flexible, stress resistant, and a committed team player with an exceptional work ethic. 
• Guest-focused, service-oriented, positive personality, professional appearance, and impeccable hygiene standards, with excellent knowledge of sanitary standards are required. 
• Ability to confirm for clean background/ reference check completed upon proposal.

BENEFITS

• Monthly salary is paid via on-board Visa card, no tax deduction.
• Five (5) paid vacation days for each month worked is included in the salary; this is accumulated and only paid at the end of the contract.
• Health insurance is provided during the contract period (not applicable to vacation).
• All crew have life insurance at $100,000 death in service benefit.
• No charge for crew laundry facilities, including detergent dispensers.
• Free Wi-fi on-board.
• Medical and visa expenses will be reimbursed on the first payroll against original receipts.
• The company covers flights and transfer to the vessel from and to your nearest international airport of your country of residence; hotel overnight is optional for long-distance travels.
• Uniform is provided; including shoes and safety equipment, and maintained by our main laundry.
• Two-crew only recreational areas (indoor and outdoor).
• Access to the guest gym after 10 PM.

APPLICATION

• Updated C.V. without employment gaps is needed; to note any unemployment.
• References and appraisals for at least 2x last contract.
• Work employment certificate for last 2 years.
• Company references.
• All documents should be sent via email. We will contact you for further requirements of other documents needed after we receive these documents.
• Incomplete application will not be considered.

GCS Vietnam will process your documents to match the position you are applying for before submitting your application to VIKING.