Café Attendant

MAIN RESPONSIBILITIES

• Provide support to the assigned stations in different outlets, collect and deliver food and beverages, monitor buffet services, prepare & maintain or replenish condiments, as directed.

• Set up and maintain all self-service buffet areas, ensuring that each item is labeled correctly; assist with food service behind the line, if/when instructed.

• Provide the Waiter and Assistant Waiter with support.

• Serve beverages during meal periods, as instructed by Supervisors, following safe Company Alcohol Serving Policies.

• Ensure that all service quality standards, in the assigned area, are in line with Viking’s STAR Service Standards; clean work areas and operating equipment in accordance with company rules and standards.

• Prepare and perform F&B activities (i.e. cocktail parties and Tea Time) and special events, as assigned.

• Ensure assigned areas are set up in accordance with the direction from the relevant Supervisors and Viking’s Operations Manuals and Standard Operating Procedures (SOPs).

• Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use; clean & polish equipment, glassware and flatware.

• Ensure mise-en-place for all areas of responsibility are prepared 15 minutes prior to service.

• Partake in embarkation duty, as directed, including but not limited to luggage assistance, escorting Guests and any other related duties; participate in storing, as assigned or directed.

• Take ownership of the assigned areas of responsibilities in any F&B outlet, according to direction from the relevant Supervisors.

BACKGROUND

• Minimum 6 months experience as a Buffet Steward or similar position; or degree in hospitality school with at least 4 months of on-the-job training within a premium brand hospitality environment.

• Fluent in English - must have excellent English communication skills to clearly communicate to the Restaurant Team and Guests.

• Fluent in Japanese – excellent Japanese communication skills would be additional advantage.

• Must be a minimum age of twenty-one (21) years old.

• A strong background would be considered if no shipboard employment experience.

• Ability to confirm for clean background/ reference check completed upon proposal.

BENEFITS

• Monthly salary is paid via on-board Visa card, no tax deduction.

• Five (5) paid vacation days for each month worked is included in the salary; this is accumulated and only paid at the end of the contract.

• Health insurance is provided during the contract period (not applicable to vacation).

• All crew have life insurance at $100,000 death in service benefit.

• No charge for crew laundry facilities, including detergent dispensers.

• Free Wi-fi on-board.

• Medical and visa expenses will be reimbursed on the first payroll against original receipts.

• The company covers flights and transfer to the vessel from and to your nearest international airport of your country of residence; hotel overnight is optional for long-distance travels.

• Uniform is provided; including shoes and safety equipment, and maintained by our main laundry.

• Two-crew only recreational areas (indoor and outdoor).

• Access to the guest gym after 10 PM.

APPLICATION

• Updated C.V. without employment gaps is needed; to note any unemployment.

• References and appraisals for at least 2x last contract.

• Work employment certificate for last 2 years.

• Company references.

• All documents should be sent via email. We will contact you for further requirements of other documents needed after we receive these documents.

• Incomplete application will not be considered.

GCS Vietnam will process your documents to match the position you are applying for before submitting your application to VIKING.